Refund and cancellation policy

1. Free trial

Every new FleetKing account starts with a 14-day free trial with all features. We do not ask for card details and do not charge anything during the trial, so there is nothing to cancel or refund if you decide not to continue.

2. Cancelling your subscription

• You can cancel at any time from your account settings, or by calling, WhatsApping or emailing us from your registered mobile number or email.
• After you cancel, your plan stays active until the end of the period you have already paid for, and it will not renew.
• You can export your trips, ledgers and reports to Excel before your plan ends.

3. Refunds

• You can ask for a full refund within 30 days of any payment, including a renewal payment.
• After 30 days from the date of payment, the payment is non-refundable. This includes unused months and vehicles removed during the year.
• If you were charged twice or charged by mistake, we will refund the extra amount in full, whenever you tell us.

4. How to ask for a refund

Email hello@fleetking.in or call / WhatsApp +91 70238 77157 from your registered number. Please share your company name and the invoice number. We reply within 2 working days.

5. When you get your money

Approved refunds are sent to the original payment method within 5 to 7 working days. Your bank may take a few more days to show it. For GST invoices, we issue a credit note for the refunded amount.

6. Contact

Vsteq Softwares Private Limited, RC 38, Narayan Vihar, Jaipur, Rajasthan
Phone / WhatsApp: +91 70238 77157
Email: hello@fleetking.in